What's the fastest way to get help from Qubiqo's support team?

The quickest way is to use the contact form on our Contact page. It ensures your message is routed to the right team, and you'll usually get a reply within 24–48 hours on weekdays.

What info should I include when contacting you about my order?

Please include your order number, the shipping address, and any details about your issue or question. This helps us respond accurately and speed up the process.

I want to ask about returning a product. How do I start?

Use the contact form and select 'Returns & Warranty' as your topic. Provide your order details and explain the reason for your return. We'll guide you through eligibility and next steps.

Can I email you directly instead of using the form?

Yes, you can email us at support@qubiqo.store. However, using the contact form helps us route your inquiry more efficiently and might speed up our reply.

I have a product question about compatibility and setup. What should I do?

Just fill out the contact form, choose 'Product Questions', and include specific details like the product model and your device info. Our knowledgeable team will assist you promptly.

Contact

Contact Qubiqo

Real people, here to help — kindly & quickly

Have a question about an order, shipping, returns, warranty or a product? Send us a message — we usually reply within 24–48 hours.

Best way to reach us

We recommend contacting us via the form below — it helps us route your message to the right person.

Orders & Shipping — tracking, address changes, delays
Returns & Warranty — eligibility, process, timelines
Product Questions — compatibility, setup, recommendations
Partnerships — collabs, media, B2B

Avg. reply time: 24–48h

Prefer email? Write to support@qubiqo.store — we’ll take care of you.

Before you contact us

To speed things up, please include the details below where relevant:

Order support: your full name, order number, email used at checkout
Shipping: destination country, carrier status, any tracking screenshots
Returns/Warranty: product name, condition, short description of the issue
Product question: device model, what you want to achieve (we’ll advise)

Send us a message

FAQs

Got a question? We are here to answer